Requirements for Water & Sewer Service in St. Albans, WV
How to Start Your Water & Sewer Service
In order to sign up for service with the City of St. Albans Municipal Utility Commission, the customer must come into our office in person located at 1499 MacCorkle Avenue, St. Albans, West Virginia and complete an Application for Service. For your convenience, the application may be downloaded and printed from below and completed before coming into our office. If you do not have access to a printer, the application will be available upon your arrival.
Required Information for Service
Security deposits are based on the type of service provided at the location.
- Water & Sewer locations $100.00
- Sewer only locations $ 66.76
- Water only locations $ 50.00
Contact our office to inquire about the security deposit amount for your location.
The MUC is not responsible for delivery of mail by the U.S. Postal Service. It is the customer’s responsibility to contact the MUC if they have not received a bill in order to inquire about their balance and due date.
Termination notices are printed and mailed on the 21st of each month and two phone calls are made to the customer’s phone number on record. If the customer needs to make arrangements, it is the customer’s responsibility to contact the MUC office BEFORE the date of termination listed on their notice. No arrangements will be made on or after the termination date. If an account is terminated for non-payment, the customer must pay all past due balances, a $60.00 disconnect/reconnect fee and a security deposit if the account does not have a deposit on record.
It is the customer’s responsibility to contact the MUC to update their phone number.